Your Message Wasn’t Delivered Because Of Security Policies…

An external user sends an email to your distribution group like helpdesk@yourcompany.com, but gets a bounced message back.

Your message wasn’t delivered because of security policies. Microsoft Exchange will not try to redeliver this message for you. Please provide the following diagnostic text to your system administrator.

By default, distribution groups in Exchange 2007 Server are secure. This means that only internal AD users can send an email to a distribution group, even if the group has a proper email address (externally accessible).

Navigate to EMC -> group properties -> mail flow settings tab -> delivery restriction, you will see a check box next to “require all users are authenticated”. Uncheck the box, so that external users can send email to the group.

You can also run the command

Set-DistributionGroup -Identity groupnameRequireSenderAuthenticationEnabled:$false

If you want to do the same for all your distribution groups, run the shell command

Get-DistributionGroup | Set-DistributionGroupRequireSenderAuthenticationEnabled:$false

Rajith

Rajith Enchiparambil

Cloud Architect & Blogger with interests in Microsoft 365, AWS & Azure. I am active on Experts Exchange & TechNet forums and I am a technical author for SearchExchange. Follow me on Twitter, LinkedIn or Facebook for the latest updates. For consultancy opportunities, drop me a line.

4 thoughts on “Your Message Wasn’t Delivered Because Of Security Policies…”

  1. So what does it mean when this happens all of the sudden 50% of the time when sending email? No changes have been made and some external addresses can be sent without problem while others cause this error.

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