Your Message Wasn’t Delivered Because Of Security Policies…

An external user sends an email to your distribution group like helpdesk@yourcompany.com, but gets a bounced message back. Your message wasn’t delivered because of security policies. Microsoft Exchange will not try to redeliver this message for you. Please provide the following diagnostic text to your system administrator. By default, distribution groups in Exchange 2007 Server…

An external user sends an email to your distribution group like helpdesk@yourcompany.com, but gets a bounced message back.

Your message wasn’t delivered because of security policies. Microsoft Exchange will not try to redeliver this message for you. Please provide the following diagnostic text to your system administrator.

By default, distribution groups in Exchange 2007 Server are secure. This means that only internal AD users can send an email to a distribution group, even if the group has a proper email address (externally accessible).

Navigate to EMC -> group properties -> mail flow settings tab -> delivery restriction, you will see a check box next to “require all users are authenticated”. Uncheck the box, so that external users can send email to the group.

You can also run the command

Set-DistributionGroup -Identity groupnameRequireSenderAuthenticationEnabled:$false

If you want to do the same for all your distribution groups, run the shell command

Get-DistributionGroup | Set-DistributionGroupRequireSenderAuthenticationEnabled:$false

4 Comments

  1. Mitchell Earl says:

    So what does it mean when this happens all of the sudden 50% of the time when sending email? No changes have been made and some external addresses can be sent without problem while others cause this error.

    1. Rajith Enchiparambil says:

      A bit more info and maybe the error message please Mitchell.

  2. Rajith Jose Enchiparambil says:

    Thanks Richard.

  3. Exactly the solution I needed. Thanks for the post.

Leave a Reply

Your email address will not be published. Required fields are marked *