‘MsExchange’ Transport Failed To Reach Status ‘Running’ On This Server…

Below is a common error that comes up when you install Exchange 2007 Server on a Windows 2008 Server. The hub transport role fails with an error “MsExchange transport failed to reach status running on this server”. Mailbox & CAS installations are cancelled as well, if it is a typical exchange 2007 installation. Reason: By…

Below is a common error that comes up when you install Exchange 2007 Server on a Windows 2008 Server. The hub transport role fails with an error “MsExchange transport failed to reach status running on this server”. Mailbox & CAS installations are cancelled as well, if it is a typical exchange 2007 installation.

Reason: By default, IPV6 is enabled on a Windows 2008 server and you have disabled it in the network connections properties, but not fully.

Solution is to enable IPV6 in NIC properties, but disable IPV6 in registry and re-run the setup.

To disable IPV6 fully on the 2008 server. Follow the steps to do so.

Launch registry, navigate to HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesTcpip6Parameters. In the details pane, click New, and then click DWORD (32-bit) Value. Type “DisabledComponents” (without quotes) and then press enter. Double-click DisabledComponents and type 0xffffffff in Hexadecimal or 4294967295 in Decimal. Close the registry editor.

Now, navigate to C:WindowsSystem32DriversEtc and open the hosts file in notepad. Delete the IPV6 entry.

Save & close. Re-run the setup.

53 Comments

  1. rafaqat ali says:

    Solution is to enable IPV6 in NIC properties, but disable IPV6 in registry and re-run the setup.

    To disable IPV6 fully on the 2008 server. Follow the steps to do so.

    Launch registry, navigate to HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesTcpip6Parameters. In the details pane, click New, and then click DWORD (32-bit) Value. Type “DisabledComponents” (without quotes) and then press enter. Double-click DisabledComponents and type 0xffffffff in Hexadecimal or 4294967295 in Decimal. Close the registry editor.

    Now, navigate to C:WindowsSystem32DriversEtc and open the hosts file in notepad. Delete the IPV6 entry.

    Thanks My exchange server 2010 workin ok

    1. Rajith Jose Enchiparambil says:

      Glad it helped you Irfan

  2. Rituraj Sinha says:

    Gr8.. its working!!!

    I really appreciate your help!!

    1. Rajith Jose Enchiparambil says:

      Thanks Rituraj.

  3. Greate it worked for Exchange 2010

    1. Rajith Jose Enchiparambil says:

      Thanks Rehan.

  4. hey the solution you provided worked..thnx alot!

    1. Rajith Enchiparambil says:

      Thanks Harshit

    1. Rajith Enchiparambil says:

      Glad it helped Nani

  5. Muchas Gracias!!!, Rajith, me sirvió de mucha ayuda,

    1. Rajith Jose Enchiparambil says:

      Thanks Jorge.

  6. Thomas Nielsen says:

    Hi Rajith;

    I’ve been having this issue for 4 days sinces the death of one of my DC’s.

    Log Name: Application
    Source: MSExchange ADAccess
    Date: 28-06-2013 11:00:58
    Event ID: 2114
    Task Category: Topology
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: HUGIN.domain.company.dk
    Description:
    Process MSEXCHANGEADTOPOLOGYSERVICE.EXE (PID=3264). Topology discovery failed, error 0x80040920 (LDAP_NO_SUCH_OBJECT). Look up the Lightweight Directory Access Protocol (LDAP) error code specified in the event description. To do this, use Microsoft Knowledge Base article 218185, “Microsoft LDAP Error Codes.” Use the information in that article to learn more about the cause and resolution to this error. Use the Ping or PathPing command-line tools to test network connectivity to local domain controllers.
    Event Xml:

    2114
    2
    3
    0x80000000000000

    432529
    Application
    HUGIN.domain.company.dk

    MSEXCHANGEADTOPOLOGYSERVICE.EXE
    3264
    80040920
    LDAP_NO_SUCH_OBJECT

    Have you ever recovered from this type of error?

    1. Rajith Jose Enchiparambil says:

      Hi Thomas,

      How many other DCs do you have? Is the DC/GC name hard coded in Exchange?
      Run Get-AdServerSettings | fl and paste the output here.

  7. md sohrab alam says:

    hi dear
    thanks for writing solution
    i have got the soution for this problem
    thanks

    1. Rajith Enchiparambil says:

      Thanks Sohrab

  8. We also encountered the same issue in our case we have modified the host file entry as below 127.0.0.1 point it to Crl.microsoft.com

    After modifing the host entry we have ran the setup again it worked!!!

    1. Rajith Enchiparambil says:

      That is another way of doing it.
      Thanks Kiran.

  9. alaa kamal says:

    the same problem exist

    1. Rajith Enchiparambil says:

      Is it fixed?

  10. Rajith Enchiparambil says:

    Thanks for the tip Dandy.

  11. Thanks to all, what i did was very simple; the ‘Obtain DNS Server addresses was on, so selected obtain DNS Server automatically and then restarted the service and re-ran setup…then all was good.

    Regards

  12. Hello Sir,

    I am trying to install a typical Exchange 2010 installation on Server 2008 R2. All is well
    upto the prerequisites but when the process comes on Hub transport Role it shows the
    following error.I applied your resolution but never succeded,it came back with an error.

    The following error was generated when “$error.Clear(); if ($RoleStartTrans
    portService) { start-SetupService -ServiceName MSExchangeTransport }” was run: ”
    Service ‘MSExchangeTransport’ failed to reach status ‘Running’ on this server.”
    ‘MsExchange’ Transport Failed To Reach Status ‘Running’ On This Server

    1. Rajith Enchiparambil says:

      Hi Rakesh,

      Did you try a restart before attempting to install again?

  13. Спасибо Вам Большое!!!

    1. Rajith Enchiparambil says:

      Thanks Glad.

  14. francis (GHANA) says:

    THANKS RAJITH, U REALY HELPED ME WHEN ALL HOPE WAS LOST. I’M NOW WAITING TO FINISH MY INSTALLATION OF THE EXCHANGE SERVER 2010. THANKS MAN. AYEKOOOOOOOOOO (THANK U IN GHANAIAN LANGUAGE)

    1. Rajith Enchiparambil says:

      Glad to help Francis. Thanks.

  15. thanks you i solve the problem

    1. Rajith Enchiparambil says:

      Glad that the post helped Amodi.

  16. Prethesh Kumar Bhalotia says:

    Thanks a lot. It really worked:)

    1. Rajith Enchiparambil says:

      Prethesh, Glad that the post helped you.

  17. Rajith Jose Enchiparambil says:

    Glad to know that it helped you JesuitJeff

  18. JesuitJeff says:

    Rajith you're a lifesaver. Struggled with this problem installing Exchange 2007 on a Windows 2008 R2 server for 2 days and finally found your fix. Worked like a charm. Thank you!

  19. Rajith Jose Enchiparambil says:

    Good to know that it helped you Alex.

  20. Alex Dybenko says:

    Thanks, works for my Exchange 2010 installation!

  21. did above, still not working, then removed all X07 routing groups etc from X03, then checked BPA on X03, with recommendation of SuppressStateChanges registry entry, then restarted X07 new install, did servermanagercmd according to
    E2007SP1_W2008prepreqXMLs, then Setup.com /PrepareLegacyExchangePermissions, Setup.com /PrepareSchema, Setup.com /PrepareAD. (Did not do any smtp connector to internet, because it screwed up the X03 environment.)
    Not sure, what did the trick, but this did the trick.

  22. Rajith Jose Enchiparambil says:

    As a start, you need to move all 2000 services to your 2007 server. Co-existence will always bring new issues on a daily basis.

  23. Anonymous says:

    I am getting the same error when trying to upgrade to SP2 from SP1, but the exchange 2007 server is running on Windows 2003 R2 SP2. We were in the process of migrating over from Exchange 2000 to 2007 when we were asked to upgrade to fix a user problem. (all our mailboxes have been migrated but he Exchange 2000 server is the bridgehead and still hosts stuff like the recipient policies and GAL

  24. Rajith Jose Enchiparambil says:

    Thanks Gf04020803

  25. gf04020803 says:

    Wow!! You're my saver.I also encounter this hell problem.I'll try your solution.Thanks.

  26. Rajith Jose Enchiparambil says:

    Thanks Manuel.

  27. Manuel Alberto (-ECUADOR-) says:

    Is a good aport….i aplicate and yes the installation was successful….

    Excelente aporte aunque en mi caso fue necesario formatear mi sistema operativo habilitar el direccionamiento IPV6 que lo habia desabilitado en las opciones del adaptador de red…asignarle cualquier dirección IPV6..valida y listo todo funciono correctamente_____GRACIAS____THANKSSSSS

  28. Rajith Jose Enchiparambil says:

    Thanks Asgeir.

  29. Anonymous says:

    Thanks a lot for this solution, it works pretty fin. I have surched the hole IN, for solution on this problem and found this one. So everyone with this problem TRY THIS ONE. It WOOOORKS.

    Asgeir

  30. Rajith Jose Enchiparambil says:

    Glad to know that the article helped you.

  31. Anonymous says:

    The same problem is observed in Exchange 2010. The solution provided here works just fine. Thank you!!!!

  32. Rajith Jose Enchiparambil says:

    Thanks for the update Anonymous.

  33. Anonymous says:

    The solution provided here worked for Exchange 2010 as well.
    Thanks a lot!!!!

  34. Rajith Jose Enchiparambil says:

    Hi NorDemoniac,

    This is because, if you uncheck IPv6 in the NIC properties, it is still enabled for all tunnel interfaces & is not fully disabled. Hence, the registry edit to disable IPv6 completely on all interfaces.

  35. NorDemoniac says:

    YES!

    Thank you so much.

    EXC 2010 was bugging me SO much…

    Do you have any idea why this happens?

  36. Anonymous says:

    THe same problem exist with EXC 2010. This solution works

    Thanks!

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