I came across this error at a customer site while installing the latest update rollup for Exchange Server 2010. Though I have seen this error before, I forgot to share it and hence posting it now.
“Setup Wizard for Update Rollup 4 for Exchange Server 2010 (KB982639) ended prematurely because of an error. Your system has not been modified. To install this program at a later time, please run the installation again.”
Looking at the “installed updates” indicates that the update rollup 4 has been installed properly.
Being curious, I checked the version in the properties of Exsetup.exe in the Bin folder. It shows the file version as 14.0.702.0, whereas a successful installation of update rollup 4 shows 14.0.702.1.
It looks like the setup has gone someway, making changes before giving up, showing the error message above.
The problem is that the server had “User Access Control” turned on, which is recommended. One way of installing the update successfully is to turn off UAC for the period of installation. I would recommend to keep the UAC turned on. So, how can we successfully install the update without the error message above? Right clicking the file with “shift” key pressed doesn’t bring an option to “Run as administrator”.
The solution is to open a command prompt with “Run as administrator” option and run the update rollup file, which will give the setup the necessary permission to install the update rollup successfully.
what about if the same problem happen on exchange server 2019 when trying to do security update
I have not come across it on 2019 yet Feven.
Did you find a solution?
Ayuda por favor… Intento instalar el rollup 1 para Exchange 2010 SP3 pero no me permite. en algunos casos me sale un mensaje que me hacen falta permisos de administrador de Exchange server y en otros casos, calcula espacio, acepto los términos, comienza a instalar y de repente hace un rollback action y la instalación termina de forma prematura. ya lo intente desde cmd como administrator. Algun tip adicional, estare mas que agradecido
Hi Denny,
I will only be able to help if you comment in English. Please paste any errors you get as well.
Thanks
I realize this is an old post but I just ran into the problem myself and this got me through the issue. Can’t thank you enough Rajith.
Glad it helped you Hopson.
Thank you !
I found your post on google and in 5 minutes my instalaltion was starting.
Thanks Benoit.
THANKS A LOT!
Thanks Domomi
Ok. Thanks. Every time I see an msp file I thing: I should open CDM as admin, but…
Yes, open cmd as admin, always!
thank you!
Glad to help Delmiro.
No problem
I tried to use Unblock on Rollup 3-v3 but that wasn't enough.
Thanks for the tip on Administrator CMD to launch the update.
All i did in my case was to right click on the update file and click on unblock to allow me access to the installation.
Helpful, Thanks
Thanks.
VERY HELPFUL!
Thanks Demo.
You definitely are the man this was pissing me off!
Thanks Robert.
I found opening the logfile it created in the c:exchangesetuplogs helpful. It timed out stopping services. Exchange search had an error in the applog. I had to kill it (it auto restarts) stop the service, then reinstall the rollup. All is fine.
Cheers,
Robert Quimbey
Thanks Manfri.
You are the man who saved my day…
thank you very much!!